MANAGING EXECUTIVE F&B

Roles & Responsibilities

Assist in managing daily restaurant operations, including staff scheduling, inventory control, and workflow supervision.

. Oversee front-of-house and back-of-house operations to ensure compliance with food safety and hygiene standards.

. Help develop and implement sales strategies to increase revenue and customer retention.

. Support promotional campaigns, special events, and upselling initiatives.

. Train, guide, and motivate staff to improve team performance and service quality.

. Handle customer complaints and special requests professionally to maintain high customer satisfaction.

. Maintain high service standards and ensure a positive customer experience.

. Conduct regular staff briefings to align team performance with service goals.

. Prepare operational reports and analyze data to support managerial decision-making.

. Maintain proper documentation of procedures, inventory, and staff records.

Requirements

. Experience in the F&B industry management or leadership experience is a plus.

. Proficient in restaurant management systems and office software.

. Strong leadership, problem-solving, and communication skills.

. Customer-focused with strong attention to service quality.

. Ability to handle high-pressure situations and multitask effectively.

. Flexible to work shifts, including nights, weekends, and public holidays.