Managing Director

Key Responsibilities

. Develop and implement the restaurant's business strategy, growth plans, and brand positioning.

. Identify market trends and new opportunities to drive revenue and customer engagement.

. Oversee daily operations to ensure smooth and efficient service delivery.

. Oversee logistics, supply chain management, and vendor relationships.

. plan new product development and scaling

. Prepare and manage budgets, forecasts, and P&L statements.

. Control operational costs, maximize profitability, and achieve revenue targets.

. Build a strong team culture focused on customer service excellence.

. Conduct regular performance reviews and set KPIs.

. Oversee marketing initiatives, promotions, and partnerships to increase brand visibility.

. Maintain exceptional customer satisfaction and resolve escalated complaints.

. Ensure the restaurant delivers a premium dining experience.

Requirements

. Minimum of 10 years of proven leadership experience as a Managing Director, General Manager, or in a similar senior role in the F&B or food industry.

. Excellent leadership, communication, and organizational skills

. Proficiency in Mandarin to effectively liaise with suppliers in Taiwan

. Experience in food import and export operations

. In-depth knowledge of food processing, supplier management, and quality control

. Ability to work in a fast-paced and customer-centric environment