Managing Director

The Managing Director is responsible for the overall performance, growth, and strategic development of EstheClinic in Singapore.
This role combines P&L ownership, operational excellence, team leadership, brand representation, and market expansion, while ensuring alignment with the group's vision, standards, and values.
The Managing Director acts as the local business leader, fully accountable for results and execution.

Key Responsibilities
1. Business & Financial Performance
Full ownership of the P&L for Singapore operations
Define and execute annual budgets, forecasts, and growth plans
Monitor and optimize revenue, margins, and costs
Ensure profitability and sustainable growth of the clinics

2. Operations & Excellence
Oversee day-to-day operations of all Singapore clinics
Ensure consistent delivery of premium client experienceImplement and enforce group standards, protocols, and KPIs
Optimize processes, productivity, and operational efficiency

3. Team Leadership & Management
Lead, inspire, and structure local management and clinic teams
Recruit, develop, and retain top talent
Set clear objectives, conduct performance reviews, and build a strong culture
Ensure high levels of engagement, professionalism, and accountability

4. Sales, Marketing & Growth
Drive revenue growth across treatments, packages, and products
Work closely with marketing teams on local acquisition and retention strategies
Monitor conversion rates, client journeys, and commercial performance
Identify new opportunities for expansion and innovation

5. Brand & Market Representation
Act as the brand ambassador of EstheClinic in Singapore
Ensure brand positioning, tone, and image are consistently upheld
Build relationships with key partners, landlords, suppliers, and stakeholders
Represent the company with professionalism and credibility in the local market

6. Group Alignment & Reporting
Work closely with HQ and the Founder on strategy and execution
Provide regular reporting on performance, insights, and challenges
Ensure local decisions align with the group's long-term vision

Profile & Requirements
Minimum 8-10 years of experience in senior management roles
Strong background in retail, beauty, aesthetics, wellness, healthcare, or hospitality
Proven experience managing P&L and multi-site operations
Strong leadership skills with a hands-on, results-driven mindset
Excellent commercial, analytical, and strategic capabilities
High standards, attention to detail, and client-centric approach
Fluent in English (Mandarin is a strong plus)
Based in Singapore with strong knowledge of the local market

Key Competencies
Strategic thinking & execution
Leadership & people development
Financial acumen
Operational excellence
Brand sensitivity & premium mindset
Autonomy, ownership, and accountability