Manager / Senior Officer, Remittance

Key Responsibilities

• Perform pre-processing verification of customer remittances and cross-border payments to ensure accuracy and completeness.
• Execute data entry and approval of remittance payments, including processing of MT191 charge-related items.
• Prioritize and release all remittance payments, including time-sensitive and critical payments, within defined timelines.
• Liaise with internal stakeholders to ensure timely follow-ups, issue resolution, and closure of pending items.
• Conduct daily reconciliation of payment instructions and perform necessary control checks.
• Reconcile NOSTRO and General Ledger accounts according to established procedures.
• Ensure all processing activities comply with service level agreements (SLA) and internal operational guidelines.
• Support operational controls and contribute to process improvement initiatives.