MANAGER / SENIOR MANAGER - VOLUNTEERS & PARTNERSHIPS

The Volunteer & Partnerships Manager at Rise & Thrive plays a strategic and outward-facing role in stewarding and growing our ecosystem of volunteers, corporate collaborators, and community partners.

Reporting to the Director, this role is responsible for building and strengthening meaningful relationships that directly support our Risers (women entrepreneurs) and Elevating Collective community members. The Manager will oversee volunteer recruitment, onboarding, matching and retention, while also cultivating corporate and retail partnerships that create real market access opportunities for our women.

In addition to relationship stewardship, this role will contribute to operational excellence across the organisation. As a small and collaborative team, the whole team supports key operational processes during peak periods - including events, catalogues, reporting, and programme coordination - ensuring smooth execution and shared ownership of impact.

This is a dynamic role that blends relationship-building, community leadership, and structured follow-through. It is ideal for someone who thrives in both corporate and social sector spaces, and who believes deeply in dignity-based, asset-based community development.

The position is full-time, and in person.

KEY RESPONSIBILITIES

VOLUNTEER ECOSYSTEM MANAGEMENT

Lead the recruitment, onboarding, and retention of volunteers across Her Rise Above and a new program Elevating Collective.

• Design and execute volunteer outreach strategy

• Conduct volunteer orientations and screening conversations

• Match volunteers (Guides, speakers, finance volunteers, photographers, etc.) appropriately with Risers

• Provide ongoing support and check-ins with volunteers

• Address mentorship challenges and provide structured guidance

• Facilitate volunteer training and sensitisation sessions

• Plan and execute Volunteer Meet-Ups and recognition initiatives

• Maintain volunteer database and engagement records

CORPORATE & GO-TO-MARKET ACCESS PARTNERSHIPS

Build and steward corporate and retail partnerships that expand opportunities for Risers.

• Develop and maintain relationships with corporate catalogue buyers (e.g., IWD, Deepavali campaigns)

• Identify new corporate gifting and engagement opportunities

• Cultivate retail partnerships to stock Riser products

• Support booths, pop-ups, and panel opportunities

• Ensure positive partner experience and follow-up

• Maintain partnership tracking database

• Collaborate closely with Programme & Operations Executive for Riser readiness

• Drive the collection of data that is required for monitoring and evaluation of the Go to Market Program

This is not primarily a fundraising role, but corporate relationships may contribute to revenue growth in collaboration with the Director.

CATALOGUE & EVENT RELATIONSHIP STRATEGY

Support the relational strategy behind Rise & Thrive's key campaigns.

• Lead workflow planning for the team and conversations with corporate partners

• Align expectations between corporates, volunteers, and internal teams

• Coordinate volunteers supporting catalogue and event initiatives

• Ensure structured follow-through post-event

COMMUNITY ENGAGEMENT & REPRESENTATION

Represent Rise & Thrive externally.

• Participate in outreach talks and sharing sessions

• Build relationships with community collaborators

OPERATIONS & SYSTEMS

• Maintain updated volunteer and partnership records

• Support documentation and process refinement in Notion

• Collaborate across teams to ensure smooth coordination

• Perform any other duties assigned by the Director

  OUR STAR CANDIDATE

  You are someone who thrives at the intersection of community and corporate spaces, and who believes deeply in building ecosystems that create real opportunity for women and families.

  Experience & Background

  • 5-10 years of experience in partnerships, volunteer management, CSR, community engagement, relationship management, or related fields

  • Confident engaging both corporate stakeholders and community partners

  • Experience in social enterprises, nonprofit organisations, or corporate CSR environments is highly valued

  • Some experience of financial management, impact evaluation and budget monitoring

  • Familiarity with platforms such as Notion, Canva, Google Drive, and CRM

  • Singaporean or Singapore Permanent Resident

    Skills & Capabilities

    • Builds trust naturally and sustains long-term relationships

    • Communicates clearly and confidently across diverse audiences

    • Organised, structured, and strong in follow-through

    • Comfortable managing multiple stakeholders and timelines simultaneously

    • Able to navigate difficult conversations with empathy and clarity

    • Strong coordination and problem-solving abilities

    • Able to think strategically while executing operationally

    • Capable of inspiring and connecting with others through storytelling

    Personal Qualities

    • Passionate about creating meaningful, lasting impact

    • Resourceful and solutions-oriented

    • Open-minded, curious, and eager to learn

    • Culturally aware and sensitive

    • A team player who collaborates readily and asks thoughtful questions

    • Willing to contribute beyond formal job scope in a small-team - no task is too small

    Above all, you are committed to recognising potential, centering dignity, and unlocking growth through a strengths-based approach.

    
    ABOUT RISE & THRIVE

    Rise & Thrive is a Singapore-based charity that serves women navigating financial challenges while balancing family and income responsibilities. We provide tools, guidance, and a supportive community to help women build confidence, move toward financial self-sufficiency, and strengthen their wellbeing for a more secure future. Our programs include:
    
    1. Her Rise Above, which supports women entrepreneurs in building sustainable home-based businesses, and
    2. Elevating Collective, a wellness platform connecting community members with experienced wellness practitioners for personal growth and family stability.

    WHY JOIN RISE & THRIVE

    This role offers a unique opportunity to:

    • Shape and grow a strong ecosystem supporting women entrepreneurs & low income families

    • Build cross-sector partnerships that create tangible impact

    • Work closely with a mission-driven team & be part of a growing charity at an exciting stage of growth

    HOW TO APPLY

    We'd love to hear from you! Please send your resume and a cover letter expressing your motivation to careersriseandthriveinitiative.org. Please include at least two reference letters and/or reference contact details. We appreciate your interest and will contact only shortlisted candidates.

    Note:

    • Salary is dependent on experience and qualifications

    • 1 year full-time probationary contract if deliverables are successfully met, this role will become permanent.

    • We would appreciate candidates who are looking to make Rise & Thrive their workplace for the next 3-5 years due to the relationship building that's needed to thrive