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Manager / Senior Manager, Operations Development (SOP & Risk Management) Ref: JY

10-12 Years
SGD 8,000 - 10,000 per month
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  • Posted 15 hours ago
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Job Description

Risk Identification & Assessment

  • Develop and implement an Operational Risk Management (ORM) framework and methodologies
  • Identify, assess, and monitor operational risks across events and daily operations
  • Conduct risk assessments focusing on public safety, security, and operational vulnerabilities
  • Analyze risks using data and industry best practices to determine likelihood and impact
  • Develop Key Risk Indicators (KRIs) for senior management reporting

Risk Mitigation

  • Design and implement risk mitigation strategies for events and operational activities
  • Continuously review and improve risk controls to ensure effectiveness
  • Integrate risk management into event planning and operational workflows
  • Collaborate with internal teams to ensure safe and compliant execution of activities

Emergency Response & Crisis Management

  • Develop, maintain, and update emergency response and crisis management plans
  • Ensure staff are trained and prepared for incident response
  • Conduct drills, simulations, and post-incident reviews to strengthen readiness
  • Refine response plans based on outcomes and operational feedback

Compliance & Safety Governance

  • Ensure compliance with health, safety, and environmental regulations and standards
  • Monitor regulatory changes and update internal policies as required
  • Promote a strong safety culture across all operations
  • Align practices with recognized industry safety frameworks and best practices

Skills & Requirements

  • Bachelor's degree in Business Administration, Hospitality Management, Event Management, or related field
  • Minimum 10 years of relevant experience in operational risk management, preferably in events or large-scale venues
  • Strong understanding of health, safety, and regulatory compliance standards in Singapore
  • Familiar with recognized safety frameworks (e.g. Guide to Safety at Sports Grounds or equivalent standards)

Key Competencies

  • Strong leadership with ability to build teams from the ground up
  • Hands-on and operationally inclined, willing to be involved in execution when required
  • Strategic thinker with ability to operate in high-ambiguity environments
  • Independent, proactive, and solution-driven mindset
  • Strong communication, negotiation, and stakeholder management skills
  • Ability to influence and drive a strong safety culture across teams

Yee Jie Ling Jaslin (R1440114)
Business Edge Personnel Services Pte Ltd (96C4864)

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Job ID: 146967231