- Perform daily IT operation task including health checks, onboarding/offboarding of staff.
- Monitor and maintain desktops, servers and network to meet predefined service level.
- Monitor and maintain the Bank's IT Telephony and recording system.
- Provide support and coordinate with users for disaster recovery and BCP drill.
- Provide support for trading floors and work closely with third party vendors (Bloomberg, Refinitiv, IPC)
- Install PC/LAN hardware and software and assist users in resolving PC/Printer/Phone system by performing troubleshooting.
- Periodic review, evaluate and standardize networking and server platform including hardware/software.
- Provide support in facility management if necessary.
- Conduct risk assessment and review to ensure compliance to Security guidelines to MAS TRM and Outsourcing.
- Work closely with vendor on patch management and maintenance of server room.
AML/CTF Responsibilities
- Support frontline and adhere to anti-money laundering / counter terrorist financing requirement and sanction risks controls in accordance with regulatory standards and CNCBI policies.
Qualifications
1. Education Qualification
- Diploma / Degree in IT related discipline.
2. Working Experiences
- 5 years experience in networking/security, preferably with experience in PC/LAN implementation and support.
- Working experience in banking environment.
- Familiar with the administration of Microsoft Windows operating system.
- Familiar with network protocol such as TCP/IP,OSPF, BGP, EIGRP.
- Familiar with different system/network security tools including IDS/IPS, Anti-virus solution.
- Familiar with the latest networking monitoring tools.
- Knowledge on wholesale banking business with experience on various trading platforms operation system.
3. Professional Qualification / HKMA Enhanced Competency Framework Qualification / Professional Examination / License
