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Manager/ Senior Manager, Global Sales Process

10-12 Years
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  • Posted 20 hours ago
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Job Description

Join the Most International Company in the World - DHL Express Singapore

Would you like to join the world's most international company At DHL Express, we have been pioneering cross-border express shipping since 1969, connecting people and businesses in over 220 countries and territories. We don't just deliver parcels-we deliver possibilities. If you want to make an impact that matters, join our Insanely Customer-Centric team today! Explore exciting opportunities at https://careers.dhl.com/global/en


DHL Express Singapore is proud to be certified as a best workplace in Singapore since 2017 and ranked No.1 from 2020 for five successive years by global institute Great Place To Work® (GPTW). Here, you will be part of a team of over 1,500 passionate professionals dedicated to Connecting People and Changing Lives through express delivery for some of the world's most loved and widely recognized brands across the globe.


Your Future. Delivered.

As the Manager/ Senior Manager, Global Sales Process, your role purpose is to:

  1. Support in driving all the key initiatives of the Global Sales Process for APEC (Asia Pacific Excluding China) Commercial
  2. Serve as the APEC RO's supporting lead to manage, harmonize and drive efficacy of both Global and Regional Sales Processes including driving development of required capabilities for the region
  3. As one of the regional custodians of sales processes, to provide guidance and management support for audits, and leadership to work through audit findings such as internal control
  4. Support in the co-ordination of the sales trainings and drive adoption of systems/process enabling sales in APEC


Your Task:

1) Support in driving all the key initiatives of the Global Sales Process for APEC Commercial
  • Provide support to APEC countries for effective implementation of sales processes and tools
  • Provide support to synchronize the implementation of Global Sales Processes (GSP) changes across the region
  • Essential to have in-depth knowledge of Sales GSOP and the capabilities of all Global sales tools

2) To manage, harmonize and drive efficacy of global and regional Sales Tools
  • Provide leadership and support to APEC countries to drive and maximize efficacy of the suite of sales tools and processes
  • Represent APEC Commercial to identify capabilities gaps and to work with Global Head Office (GHO) stakeholders to address known gaps
  • Where known gaps cannot be addressed by GHO, to lead the AGILE development of those capabilities to support the business
  • Support countries and their sales teams to harmonize and make sense of the ecosystem of sales processes, tools and capabilities

3) To provide guidance and support for audits
  • Provide guidance and support to countries to ensure compliance to audit requirements
  • Facilitate self-audits across the region
  • Work with APEC countries to ensure that audit findings and known gaps are addressed

4) To support in the co-ordination of the trainings for APEC
  • Support the planning, coordination, and execution of sales training initiatives across the APEC region, ensuring consistent delivery standards, effective participant engagement, and alignment with regional sales capability development priorities

What You Bring
  • Bachelor's degree or equivalent professional experience
  • Minimum 10 years of experience in a Commercial role
  • At least 2 years of frontline sales management experience in Enterprise Sales, Relationship Sales, or Telesales, with the most recent 3 years in a managerial capacity
  • Experience in the Express / Logistics industry is preferred
  • Proven expertise in project/program management, portfolio management, including methodologies and tools
  • Strong business acumen with a proactive, self-starter mindset
  • Excellent interpersonal, leadership, communication, and presentation skills
  • Highly positive, collaborative approach with a make-it-ha ppen attitude
  • Demonstrated ability to lead, manage, and influence a high-performing, multicultural team, with clear planning and performance expectations to achieve regional commercial objectives
  • Experience working across large markets or multiple countries is preferred
  • Strong cross-cultural competencies, with proven success in delivering results in multicultural environments, particularly within the Asia Pacific region

What We Offer
  • Career development with a global market leader internationally.
  • Comprehensive learning and development programs.
  • Inclusive workplace culture.
  • Competitive benefits and wellness initiatives.

Ready to Make a Difference

If you are looking to further your career with the global market leader in Express logistics and are keen to be part of an organization whose focus is to connect people and improve lives, we are interested to hear from you.

Apply now - our recruiters are looking forward to receiving your application!

More Info

About Company

DHL Aero Expreso S.A. is a cargo airline based out of Panama City, Panama. It is wholly owned by Deutsche Post World Net and operates the group's DHL-branded parcel and express services in Central and South America. Its main base is Tocumen International Airport, Panama City.

Job ID: 150570119

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