Manager/Senior Manager (Facilities and Operations)

About NUS Business School

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world's leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

Reporting directly to the Team Lead (Biz Ops), this position will be responsible for providing facilities maintenance and logistical support in NUS Business School, including effective and predictive building maintenance coordination work, fire and work safety, logistical support, renovation project planning and management, etc.

Duties and responsibilities include:

1. Oversee and fulfil facilities service requests (cleaning, repairs, room setups) using our workorder app and improve the app's operational capabilities.
2. Optimise classroom and event space setups, including spatial furniture configuration and AV readiness checks to achieve high-fidelity performance.
3. Strengthen routine inspection regimes to anticipate maintenance needs, prevent safety issues, and initiate follow-through with vendors and central facilities teams.
4. Safeguard accurate inventory records and enforce inventory standards (stock checks, reordering, tagging/asset tracking, storage upkeep).
5. Champion safety and compliance tasks, oversee incident reporting, and elevate housekeeping standards.
6. Manage security, administer key/access card issuance and tracking to ensure full alignment with policy.
7. Coordinate contractors and engage stakeholders, ensure clarity of updates and timely completion of works.
8. Ensure integrity and accuracy of records for work orders, inspections, and vendor activities
9. Drive continuous enhancements in processes and service levels.

Qualifications and Experience

Education: Degree of Bachelor of Engineering in Mechanical, Electrical, Civil & Structural, Facilities Management or equivalent.

Experience: At least 5 years of relevant practical experience in facilities management with minor A&A/Cyclical/Facilities Renewal project management of building projects (preferably institutional and residential buildings). Relevant experience in the maintenance of M&E services will be an added advantage.

Skills: Strong problem-solving and coordination abilities, excellent written and communication skills, and proficiency in Microsoft Office, with familiarity in MS Project preferred. A hands-on and proactive approach is essential, and having a Certified Fire Safety Manager qualification would be an advantage.

Strengths: Reliable, organized, and detail-oriented, with good communication skills and a strong service-oriented mindset.

Physical Requirements: Able to walk across campus sites, set up rooms and furniture, and shift movable items into position for use.

Availability: This is an on-site role that may occasionally require early mornings, evenings, or weekend work during peak periods.

What We Offer

You will receive comprehensive training on university systems, safety procedures, and standard operating protocols. The role offers a supportive team environment with opportunities to grow in facilities coordination and operations, while contributing meaningfully to the School's teaching, learning, and research mission.