About Us
At REACH, we are driven by our mission to reach out to the Least, the Lost and Lonely in the community through a variety of programmes and professional services. We believe in creating an inclusive and diverse workplace, where every team member can contribute their unique perspectives and expertise. As part of our commitment to fostering a fair and progressive work environment, we encourage applications from individuals of all backgrounds and experiences.
Role Overview
We are looking for a passionate and strategic Manager / Senior Manager, Community Engagement to lead key initiatives in community outreach, donor relations, fundraising, volunteer management, and event planning. This role plays a critical part in enhancing our visibility, deepening relationships with stakeholders, and mobilising resources to support our mission.
Key Responsibilities
Community Engagement & Donor Relations
- Develop and implement strategies to engage individuals, corporations, foundations, and family offices.
- Build and maintain strong relationships with donors and partners through effective stewardship.
- Drive donor acquisition, retention, and increase lifetime value.
- Oversee and optimise donor databases and CRM systems to enhance engagement and analytics.
Fundraising & Resource Mobilisation
- Plan and execute integrated fundraising campaigns, including direct mail, digital appeals, and corporate sponsorships.
- Lead the planning of fundraising events aligned with organisational goals and donor expectations.
- Develop annual fundraising strategies, reports, and performance reviews for leadership and board.
- Cultivate partnerships that boost the organisation's visibility and credibility.
PR & Communications
- Oversee the creation of marketing and communication materials across digital and traditional platforms.
- Manage media relations to elevate the organisation's brand and strengthen public relations.
- Ensure consistent messaging across all stakeholder touchpoints.
- Support internal communications to keep staff updated on organisational activities.
Event Planning & Stakeholder Engagement
- Conceptualise and execute donor appreciation events, community outreach programmes, and strategic engagement activities.
- Collaborate with teams to ensure smooth and efficient event delivery.
- Measure event effectiveness and gather stakeholder feedback for continuous improvement.
Volunteer Management
- Lead and oversee volunteer management strategies to engage and retain volunteers.
- Integrate volunteer and donor management systems for enhanced communication and resource mobilisation.
- Maintain central databases for efficient volunteer and donor recognition.
Team Leadership & Collaboration
- Supervise, mentor, and develop team members, fostering a collaborative and high-performance work culture.
- Set clear objectives, conduct performance reviews, and support professional development.
- Promote synergy across community engagement, volunteer management, and fundraising teams.
Requirements
- A degree in Marketing, Mass Communications, Public Relations, or a related field, or equivalent practical experience.
- 3-5 years of relevant experience in community engagement, fundraising, communications, stakeholder management, or related fields (e.g., non-profit, public sector, or corporate roles).
- Strong stakeholder management and relationship-building skills.
- Excellent written and verbal communication abilities.
- Proficiency in CRM systems, digital tools, and social media platforms.
- Resourceful, adaptable, and aligned with the organisation's mission and values.
- Candidates with more extensive experience may be considered for the Senior Manager role.
Why Join Us
- Opportunities for career growth and professional development in a dynamic, purpose-driven environment.
- A collaborative and supportive team culture where your ideas and contributions matter.
How to Apply
If you are passionate about making a difference and have the qualifications and experience we're looking for, we encourage you to apply by submitting your resume via MyCareersFuture or send us your resume and a cover letter to [Confidential Information]
