What The Role Is
The Malay Heritage Centre (MHC) provides cultural exposure and learning opportunities for visitors of all ages and interests. Situated amidst the Istana Kampong Gelam, Gedung Kuning and the surrounding Kampong Gelam precinct, the Centre acts as a vital heritage institution for the Malay community in Singapore. Through its exhibits, programmes and activities, the Centre hopes to honour the past whilst providing a means for present-day expression. The Malay Heritage Centre is under the management of the National Heritage Board in partnership with the Malay Heritage Foundation.
In this role, you should have a strong passion and interest in Malay history, culture and heritage. You understand the importance of establishing partnerships and the need for building rapport and engaging the community to increase appreciation and understanding of Malay heritage. You are also excited about developing collaborative programmes to cater to different groups of audience, bringing heritage and culture to life. This is a role where you will be contributing actively to the development of culture and heritage of the historic Kampong Gelam precinct.
What You Will Be Working On
As the Manager of Community Engagement & Precinct Partnerships, you will be leading the planning, execution and review of the Centre's engagement initiatives and precinct activations.
Key Areas of Responsibility
- Develop and implement precinct development strategies that strengthen the area's identity through innovative placemaking initiatives and programmes aligned with MHC's objectives
- Foster and maintain strategic partnerships with community stakeholders, businesses, and cultural institutions to create a vibrant and dynamic precinct
- Act as the key liaison between departments, government agencies, place managers and businesses to ensure effective coordination and communication of precinct initiatives
- Engage precinct owners and stakeholders to understand priorities and wishlist and translate into actionable plans
- Lead the conceptualisation and delivery of engaging precinct activities, including street performances, public art installations and collaborative programmes during key festivals
- Identify opportunities for precinct enhancement and activation whilst ensuring alignment with urban planning guidelines and heritage considerations
- Monitor and manage programme budgets whilst maintaining effective relationships with vendors and suppliers
- Establish, track and analyse key performance indicators and survey outcomes to evaluate programme effectiveness and inform future strategies
- Provide support for major programmes and events in the MHC calendar, along with other duties as assigned
What We Are Looking For
- [Partnership Management & Development] Ability to identify and assess relevant partners to form strategic alliances with and co-curate initiatives to increase vibrancy in the precinct
- [Project Management & Evaluation] Ability to oversee programme implementation to ensure that programmes meet objectives, quality standards, timelines, and budgets
- [Content Creation & Curation] Ability to research, propose and present heritage content in innovative ways, delivering programme objectives that resonate with the target audience and bring collective value for partners
- [Audience Management] Ability to develop and implement engagement strategies and activities that cater to different visitor segments and align with the Centre's goals, evaluating its effectiveness to continuously improve audience engagement
Work Experiences And Knowledge
- Background in Business, Event Management, Arts, Humanities or a related field
- Preferably at least 3 years of relevant work experience in programming, event management or stakeholder engagement is preferred
- Demonstrated project management capabilities and excellent problem-solving skills
- Proven ability to manage multiple stakeholders and build strong working relationships across different levels
- Preferably fluent in English and Malay (but not mandatory)
- Experience in managing arts, cultural or heritage-related projects is advantageous
- Meticulous attention to detail
- Passionate about culture and heritage
- Comfortable to work well in a team as well as independently
- Flexibility to work during evenings and weekends for special events, as required
