The Role
We're hiring a Manager, Revenue Operations to build and scale the commercial operations backbone for our North Asia (Hong Kong, Taiwan, Korea, Japan) go-to-market teams.
You will be a strategic partner to Sales, Partnerships, Marketing, and Customer Success-designing the operating model, implementing systems and tooling, and delivering the analytics and insights that drive pipeline, productivity, and revenue outcomes. This is a high-impact position, directly contributing to the company's growth.
Responsibilities
- Analyse key performance metrics (e.g., pipeline health, win rates, churn) and recommend strategies to address gaps.
- Drive annual and quarterly planning (capacity models, quotas/targets, coverage models, OKRs) and run the operating rhythm (business reviews, forecasting, insights-to-action).
- Collaborate on strategic projects such as territory planning, forecasting, and operational scaling.
- Lead critical sales processes, ensuring accuracy, efficiency, and timely execution.
- Support the development and maintenance of operational and financial models, including revenue forecasting, commission & KPI design, and performance tracking.
- Drive process improvement initiatives, leveraging AI-driven tooling to achieve transformative improvements in how our commercial organisation operates.
Requirements
- 4+ years of experience in corporate strategy, revenue operations, sales operations, or a commercial role.
- Demonstrated ability to design/optimize GTM processes and translate strategic objectives into operating models, targets, and measurable outcomes.
- Detail-oriented with strong organisational and project management skills.
- Strong analytical toolkit and business acumen comfort with funnel analytics, forecasting, and productivity modeling experience partnering with Data/BI to build dashboards.
- Hands-on experience with CRM systems (e.g., Salesforce), data modelling and working with data reporting tools (e.g., Looker, Tableau) familiarity with SQL is a plus.
- Experience in fast-paced environments, preferably in a startup or scale-up.
- Language: Fluent English required Cantonese and/or Mandarin proficiency is an advantage for stakeholder engagement across the region.
