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Job Responsibilities:
Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
Preserve excellent levels of internal and external customer service
Design exceptional menus, purchase goods and continuously make necessary improvements
Identify customers needs and respond proactively to all of their concerns
Lead F&B team by attracting, recruiting, training and appraising talented personnel
Establish targets, KPI's, schedules, policies and procedures
Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
Comply with all health and safety regulations
Report on management regarding sales results and productivity
Requirements:
Proven food and beverage management experience
Ability to spot and resolve problems efficiently
Mastery in delegating multiple tasks
Communication and leadership skills
Up to date with food and beverages trends and best practices
Ability to manage personnel and meet financial targets
Guest-oriented and service-minded
Culinary school diploma or degree in food service management or related field
Job ID: 153394543
Skills:
Microsoft Office, Microsoft Excel, Administration, Resolving Customer Queries, Customer Service, Call Centre Management, Customer Satisfaction, Team Player, Administrative Work, Microsoft Word, Asking Questions
Skills:
Food hygiene and safety standards, Inventory Management, Manpower Planning, Staff Scheduling, Customer service, Cost Control
Skills:
Sales, Opportunity Development, Pre-sales and Post-sales Customer Service
Skills:
Hospitality, Leadership, Restaurant Operation, Housekeeping, Customer Service, Sanitation, Cashiering, Able To Work Independently, Scheduling, Quality Control, Interpersonal Skills
Skills:
Administration, Procurement, Leadership, Analytical Skills, Customer Service, Food Service, Customer Satisfaction, Restaurant Management, Scheduling, Restaurant Operation, Team Player, Interpersonal Skills