Job Role Summary:
The Manager, Programme and Community Partnership will lead the development, coordination, and implementation of meaningful programmes that enrich the lives of seniors and strengthen community engagement. This role involves collaborating with internal stakeholders, external partners, and volunteers to design initiatives that promote active ageing, social integration, and wellness for residents in our care. The Manager will play a key role in cultivating sustainable partnerships that align with organisational goals and national community care strategies.
You will need to:
- Lead the planning, design, and implementation of senior-centric programmes across residential care centres
- Identify needs of the resident population and design programmes to improve psychosocial well-being, inclusion, and quality of life
- Establish and maintain strategic partnerships with community organisations, corporate sponsors, schools, and volunteer groups
- Manage stakeholder relationships to foster collaboration and mutual support for programme initiatives
- Oversee the end-to-end coordination of programme logistics, resources, and budgets
- Evaluate programme outcomes and impact through feedback, data tracking, and reporting
- Work closely with operations, nursing, and therapy teams to integrate programmes with resident care plans
- Develop frameworks for volunteer management, including recruitment, onboarding, engagement, and recognition
- Represent the organisation at community engagement events and build awareness of NTUC Health's mission
- Ensure compliance with internal policies and funding requirements related to community programmes
You should:
- Possess a Bachelor's degree in Social Work, Community Development, Gerontology, Healthcare Management, or a related discipline
- Have at least 5 years of relevant experience, including programme planning, stakeholder engagement, and community partnerships
- Demonstrate excellent interpersonal and communication skills, with the ability to engage a diverse group of stakeholders
- Be experienced in project and event management, including budget planning and outcome evaluation
- Show strong leadership and team coordination abilities
- Be passionate about improving the lives of seniors and building inclusive communities
It would be great if you:
- Have experience working in the healthcare, eldercare, or community care sectors
- Are able to speak in a local dialect or second language to engage effectively with seniors and community partners who may be more comfortable using these languages.
This is in partnership with the Employment and Employability Institute Pte Ltd (e2i). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.
By applying for this role, you consent to NTUC Health's PDPA and e2i's PDPA
