- Own SAP spares and RMA processes, ensure inventory accuracy, system integration, discrepancy resolution, and segregation of warranty and consignment stock.
- Oversee RMA flows, ensure timely repairs and shipments, manage authorizations, reduce turnaround time, and coordinate with Quality and Engineering.
- Lead global shipment planning, ensure packaging and compliance standards, manage carrier performance, and execute contingency plans for critical escalations.
- Manage spares procurement, negotiate supplier terms, monitor performance, ensure compliance, and align purchasing with inventory and RMA demand planning.
- Ensure import/export compliance, manage customs documentation, monitor regulatory changes, and proactively resolve shipment delays and freight issues.
- Generate reports on repairs, shipping, and procurement, present to leadership, and ensure audit readiness, controls, and inventory compliance.
- Lead and develop logistics, compliance, purchasing, and SAP teams, conduct performance reviews, implement cross-training, and promote accountability and operational excellence.
- Perform other ad hoc duties as assigned by superior.
Requirements:
- Degree in Supply Chain Management, Business, Engineering, or related field.
- 5+ years in supply chain, logistics, purchasing, or inventory leadership roles.
- Strong working knowledge of SAP systems, transport management systems, and Excel/reporting skills.
- Strong background in negotiating carrier rates, service agreements, and vendor contracts. Skilled in supplier performance evaluations and cost optimization strategies.
- Ability to interpret shipping and purchasing data, identify trends, and craft solutions that balance cost, speed, and reliability.
- Experience managing a cross-functional logistics and purchasing team, communicating in multinational environments, and reporting to senior leadership. Capacity to champion teamwork, delegate effectively, and empower team members.
- Skilled at handling urgent freight requests, shifting priorities, and complex regulatory environments. Capable of thriving under tight deadlines and urgent operational demands.
Only shortlisted candidates will be notified.
