Manager, Overseas Agency Sales

Job Responsibilities

• Manage and grow relationships within WCA and other global freight forwarder networks.
• Represent the company at international agent conferences and networking events.
• Promote the company as a preferred destination / origin agent for inbound, outbound, and cross-trade business.
• Identify, evaluate, and onboard new strategic overseas agents aligned with trade lane strategy.
• Generate and develop agency-driven sales opportunities and follow up on RFQs and enquiries.
• Drive balanced, two-way cargo flows and manage trade lane performance.
• Work with pricing and operations teams to ensure competitive yet sustainable rate structures.
• Ensure compliance with global agent network rules, payment protection policies, and dispute protocols.
• Act as key escalation point for agent service, commercial, and dispute-related issues.

Job Requirements

• Degree in Business, Economics, Finance, Maritime or related discipline with minimum 10 years of relevant shipping experience.
• Highly numerate with good analytical thinking and quantitative skills.
• Self-driven with ability to multi task and work in a fast-paced environment.
• Excellent communication skills (written and verbal) & people management.
• Strong presence with the ability to interact with Senior Leadership.
• Willing to Travel when required.
• Appointment will commensurate with experience.