[What the role is]
- To work closely with CDCV Ambassadors (CAs) and COs to outreach to merchants/ hawkers/ heartland enterprises to join the CDC Vouchers scheme.
- To coordinate meetings and briefings/ trainings for merchants, hawkers and GRLs on the use of CDC vouchers system.
- To gather human interest stories.
Who are we looking for
Individuals who truly aspire to go beyond success and significance in your career, along with understanding and wanting to make a difference in the community.
[What you will be working on]
Roles & Responsibilities
As Outreach Managers, You Will Assist In The Following
Outreach
- Collaborate closely with CDCV Ambassadors (CAs) and COs to engage merchants, hawkers, and heartland enterprises for participation in the CDC Vouchers scheme.
- Organize and conduct meetings, briefings, and training sessions for merchants, hawkers, and GRLs on the use of CDC voucher system.
- Gather and compile human interest stories.
Finance
- Handle payments related to CDC voucher scheme.
- Handle budget planning.
Helpdesk
- Serve as the primary point of contact (POC) for assistance, addressing queries from merchants, referrals from Community Centers (CC), and inquiries from residents and Merchants/Hawkers associations.
- Collaborate with GovTech to follow up on technical issues and resolutions.
Others
- Work closely with the Senior Manager and Assistant Director to build strong networks with the Merchants/Hawkers Association.
- Handle other initiatives under CDC Vouchers Scheme including event launches.
- Involved in on-going taskforce meeting with GovTech for enhancement to system.
[What we are looking for]
Other Duties
- Other ad-hoc assignments, duties not covered under main responsibilities and duties.
- Participate in cross-team building initiatives.
Requirements
- Minimum of 3 years of relevant work experience.
- Excellent proficiency in the English language, both verbal and written, as well as proficiency in a second language (e.g., Chinese, Malay or Tamil) will be advantageous.
- Strong interpersonal, communication, and analytical skills.
- Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
- Ability to work effectively in a team.
- Able to work independently with minimal supervision.
- Only shortlisted candidates will be notified.
