Why explore
- A challenging position working in our World Class Commercial Operations organization
- An opportunity to develop your career within a global organisation
- Great exposure to global operations, processes and stakeholders
- Based in Singapore, a global commercial hub for Rio Tinto
About the role
We are seeking for a Manager - Operational Readiness to support the successful adoption and sustained performance of the Modern ERP platform across the Move & Sell (M&S) Global Process Owner (GPO).
This role provides regional leadership and hands-on ownership of ERP readiness activities, ensuring that business processes, controls, data, training and ways of working are fully prepared for go live and hypercare. Sitting between the global M&S program and local execution teams, the role acts as the operational voice of the business-shaping global approaches to reflect local realities and ensuring change is genuinely adopted.
Reporting to the GM Commercial Services, you will:
- Lead regional operational readiness for M&S processes, from strategy through execution, cutover and hypercare.
- Act as the operational voice for M&S into the Modern ERP program, ensuring global solutions are practical, adoptable and aligned to business outcomes.
- Partner closely with M&S GPO team, Functional Deployment teams, Change, Technology and other key stakeholders to coordinate readiness activities and resolve issues.
- Set clear readiness expectations and govern execution across testing, training, data, controls and business readiness assessments, ensuring accountabilities are clearly owned and delivered.
- Develop and manage M&S readiness plans aligned to functional deployment milestones and business priorities.
- Own regional readiness reporting, providing clear, fact-based visibility of progress, quality, risks and issues to program and business leadership.
- Proactively identify, assess and escalate readiness risks, gaps and dependencies, supporting timely decision making and issue resolution.
- Support cutover and hypercare activities, ensuring business continuity, rapid issue resolution and stabilisation post go live.
About you
To be successfully considered for this role, you will have:
- Bachelor's Degree or equivalent.
- Strong experience leading ERP or large-scale business transformation readiness, ideally within supply chain, commercial, markets or operations domains.
- Understanding of end-to-end business processes, controls and operational risk management.
- Experience coordinating cross functional teams without direct authority, influencing outcomes through strong stakeholder engagement.
- Excellent communication and reporting skills, with the ability to present clear insights to senior leaders.
- A structured, proactive approach to risk identification, issue management and continuous improvement.
