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Manager, NSRC Mule Account Management

alliance bank malaysia berhad
3-5 Years
Malaysia, Kuala Lumpur
Early Applicant
  • Posted a month ago
  • Be among the first 10 applicants

Job Description

Job Purpose

The role is responsible for overseeing the centralised handling of NSRCrelated mule account cases, ensuring consistent assessment, timely decisionmaking, and effective coordination with internal stakeholders and external authorities. The position provides governance, direction, and oversight to ensure compliance with regulatory requirements and alignment with bankwide risk management expectations

Key Responsibilities

  • Governance & Oversight
    • Oversee endtoend handling of NSRC mule account cases escalated from Fraud Monitoring Unit
    • Ensure assessments are conducted consistently in line with internal policies, regulatory advisories, and approved frameworks
    • Review and approve key recommendations, including account status decisions and control measures
  • Assessment & Decision Support
    • Provide guidance on complex or highrisk mule account assessments
    • Review customer profiles and transaction behaviour against advisories and typologies issued by BNM, PDRM, FATF, and relevant authorities
    • Ensure appropriate controls remain in place where accounts are reinstated (e.g. earmarks, monitoring)
  • Stakeholder & Authority Engagement
    • Act as the primary liaison with NSRC management on case handling and operational matters
    • Coordinate with PDRM, MCMC, PayNet, and other external parties on investigationrelated followups
    • Represent CFM in NSRCrelated meetings, briefings, and workshops
  • Reporting & Management Information
    • Oversee preparation of regular reports, dashboards, and management updates
    • Provide insights on trends, operational challenges, and capacity planning
  • People & Process Management
    • Supervise, coach, and guide analysts within the NSRC & Mule team
    • Ensure SOPs, workflows, and controls are established, implemented, and kept up to date
    • Support audits, reviews, and regulatory examinations related to NSRC handling
Experience

EXPERIENCE / KNOWLEDGE REQUIRED

  • Minimum 3-5 years of experience in AML, mule account assessment, or financial crime risk management within a financial institution
  • Prior experience managing teams or acting in a supervisory capacity
  • Exposure to regulatory engagement and authority coordination preferred

Knowledge & Skills

  • Strong understanding of mule account typologies, scamrelated fund flows, and regulatory advisories
  • Sound knowledge of BNM requirements and industry standards
  • Strong judgment, decisionmaking, and stakeholder management skills

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Financial Crime Risk Management
Employment Type:
Full time

Job ID: 149634519

Last Updated: 15-07-2026 08:03:19 AM
Homejobs in MalaysiaManager, NSRC Mule Account Management

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