Hiring: Manager (Wellness & Reflexology Centre)
Company: NEW CONCEPT WELLNESS PTE. LTD.
Job Description
We are seeking an experienced and proactive Manager to lead the daily operations of our wellness and reflexology centre.
You will oversee all aspects of service quality, staff performance, financial control, and customer satisfaction.
Key Responsibilities:
- Manage day-to-day business operations and ensure smooth workflow
- Supervise staff and motivate them to achieve service and sales targets
- Oversee customer experience and handle service feedback or complaints professionally
- Maintain operational standards in hygiene, safety, and compliance
- Manage daily cash flow, stock control, and administrative reporting
- Coordinate marketing or promotional activities to attract new customers
- Recruit, train, and evaluate staff performance
- Report directly to the company director on business progress
Requirements
- Diploma or equivalent and above
- Minimum 3 years of experience in a management or supervisory role (preferably in massage/spa/wellness industry)
- Strong leadership, communication, and problem-solving skills
- Fluent in English Mandarin or Malay will be an advantage
- Well-presented, customer-oriented, and capable of handling high-pressure environments
- Able to work 6 days per week, including weekends and public holidays if required
Salary & Benefits
Salary: SGD5000- 10000/month (depending on experience)
Working Days: 6 days per week, 1 rest day
Benefits:
- Annual leave & medical leave (as per MOM regulations)
- Performance bonus and festive incentives
- Career growth opportunities within the company
