Manager HR Shared Services

Position Overview

The HR Manager, Shared Services, leads the delivery of efficient, consistent and high-quality HR operational services across the organization. This role ensures standardized HR processes, compliance with employment legislation, service excellence and continuous improvements to enhance employee experience and operational efficiency.

Key Responsibilities

• Lead end-to-end HR shared services operations, including employee life cycle administration, including but not limited to onboarding, transfers, contract renewals, changes, offboarding etc.
• Oversee benefits administration, leave management and HR systems support.
• Oversee salary adjustments, functional allowances and bulk payments such as Bonus, AWS and Flexible Dollars
• Ensure accuracy, timeliness and compliance of HR transactions.
• Manage, coach and develop the HR Shared Services Team.
• Set clear performance goals and conduct regular reviews.
• Build a strong service-oriented and continuous improvement culture within the team.
• Partner with HR Business partners and Centres of excellence to align service delivery.
• Support HR transformation, digitalisation and system enhancements.
• Ensure compliance with local employment laws, company policies and audit requirements.
• Maintain data integrity, confidentiality and HR documentation standards.
• Prepare HR operational reports, dashboards for Management's review.

Requirements

• Degree in Human Resources, Business Administration, or related field.
• Proven leadership records with minimum 10 years of HR experience, in shared services or HR operations.
• Strong knowledge of HR operations, payroll and employment legislation.
• Proven people management and stakeholder engagement skills.
• Experience in HRIS systems (SF, Kronos) and SAP will be an advantage.
• Proficiency in Microsoft Office.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Ability to handle confidential information with discretion.

Please note that only short-listed candidates will be notified.

At SIA Engineering, we are committed to ensuring your personal information is protected and never misused. Personal data collected will be used or disclosed only for the purposes of your job application and potential employment with SIA Engineering, such as for assessing and evaluating your suitability for employment in any current or prospective position within the organization and verifying your identity and accuracy of the personal details and other information provided.

By submitting your application for this position, you consent to:

a) the collection, use and disclosure of your personal data by SIA Engineering for the purposes of your application and potential employment with SIA Engineering, including disclosing such personal data to any of SIA Engineering's subsidiaries, affiliates or related corporations (if necessary for the processing of your job application); and

b) SIA Engineering's retention of your personal data for 1 year for consideration of future job opportunities (where applicable)

Candidates are not required to pay SIA Engineering Company, any Agents, or Sub-Agents representing the organisation a recruitment fee or other fees relating to their application / employment.