As Manager within the team, you will support the NGEMR NUHS FG7 Lead and play a critical role in overseeing and leading the implementation and optimization efforts of NUHS Next Generation Electronic Medical Record (NGEMR) Functional Group (FG) 7 applications and work streams, which include Prelude, Cadence, Grand Central, HIM, PMPA and MPI.
You will work in partnership with GCMB, GCMIO & CMIOS, Institution leadership and COOs to implement plans that enable the delivery of key NUHS workplans and strategies as well as being involved as a representative in national programmes such as national referral program, when required.
Accountabilities
Project Planning & Delivery
- Monitor project progress and provide regular project updates, status reports at designated platforms, and escalate issues to the reporting officer.
- Document project activities, decisions, and outcomes.
- Prepare project reports, including progress updates, milestones achieved, and lessons learned to share at designated platforms.
- Adherence to project timelines and deliverables are monitored.
- Accurate and timely documentation of project activities.
- Effective communication and collaboration with stakeholders.
Stakeholder Management
- Engage with stakeholders to understand their needs, expectations, and requirements.
- Provide regular project updates, status reports, and presentations to stakeholders, ensuring transparency and alignment.
- Proactively manage stakeholder expectations and address any concerns or conflicts.
- Stakeholder satisfaction e.g. responsiveness and effectiveness in addressing stakeholder needs
Management of Change Requests (CRs)
- Provide guidance and liaison between build team and requestors on CRs.
- Track the progress of submitted CRs to ensure implementation by stipulated timeline.
- Change requests are implemented according to timeline.
- Proper documentation and archival of changes to referral/TCU EAP.
Department-specific tasks/responsibilities
- Undertake additional department-specific tasks or responsibilities as assigned on an as-needed basis.
- Timeliness in completion of assigned tasks.
- Quality of completed tasks against specific tasks requirements.
- Flexibility and adaptability to new tasks or responsibilities.
- Team collaboration with colleagues to achieve departmental objectives.
Qualification Required And Area Of Discipline
- Basic degree in any discipline.
Required Competencies And Capabilities (Skills, Experiences And Professional Licences)
- At least 5 years of managerial work experience in administration / project management. Managing frontline staff will be an added advantage.
- Healthcare operational experience will be advantageous although not necessary.
- Experienced in project management, operational and emergency planning.
- Ability to translate strategies into implementable work plans and projects.
- Ability to influence and lead others at different levels and from different functions within the organization.
- Ability to operate in a complex environment and adaptive to changing roles and priorities.
- Strong collaboration, interpersonal and communication skills
- Proactive and Team player
