MANAGER

• Hiring and staffing
• Training new employees
• Coaching and developing existing employees
• Dealing with performance problems and terminations
• Supporting problem resolution and decision-making
• Conducting timely performance evaluations
• Translating corporate goals into functional and individual goals
• Monitoring performance and initiating action to strengthen results
• Monitoring and controlling expenses and budgets
• Tracking and reporting scorecard results to senior management
• Planning and goal-setting for future periods

The daily work of the manager is filled with one-on-one or group interactions focused on operations. Many managers use early mornings or later evenings to complete their reports, catch up on emails, and update their task lists. There is never a dull moment, much less time for quiet contemplation, in the lives of most managers.