General Information
Country: Malaysia
State: Federal Territory of Kuala Lumpur
City: Kuala Lumpur
Office Location: Suite 26.01 & 27.01 Level 26 & 27, - - - - -
Date posted: 22-Dec-2025
Business Function: Communications
Position Type: Full-Time/Regular
Description
At Steelcase, you'll be part of a global team united by curiosity, creativity, and care. We offer a flexible, inclusive, and purpose-driven workplace where your ideas can shape how millions of people work, learn, and connect every day.
Why We Need You
We're searching for a Digital Experience Marketing Lead to create engaging, high-performing digital experiences across our regional platforms. You'll lead initiatives that enhance user journeys, elevate design quality, and improve conversion rates.
What You'll Do
- Lead UI/UX strategy and design execution across APAC websites and digital interfaces.
- Define and deliver conversion rate optimization (CRO) initiatives grounded in user data and behavioral insights.
- Partner with cross-functional teams to ensure consistent design language and brand experience.
- Collaborate with global UX and analytics teams to localize and optimize user journeys.
- Manage agencies and UX partners to ensure efficient delivery and measurable results.
- Ensure the marketing calendar and onsite experience is aligned across stakeholders and executed diligently
- Lead Digital Experience Marketing tea
Who You Are
- 10-12 years of experience in digital experience, UX, or conversion optimization.
- Deep understanding of user-centered design, analytics, and CRO methodologies.
- Proficiency with tools such as Figma, Hotjar, GA4, Optimizely, or similar.
- Strong leadership, stakeholder management, and collaboration skills.
- Passionate about design-led innovation and measurable impact on digital performance.
