Manager, Digital Governance (IT & Data)

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Job Description

Support the Digital Governance Lead in anchoring governance across IT and Data, contributing to policy discipline, regulatory compliance, audit readiness, and operational integrity. The role assists in administering AI and data governance processes, ensuring responsible adoption and compliance with standards.

What will you do

• Governance Support
• Assist in developing and maintaining governance frameworks aligned to NCS's IT and Data strategy.
• Support advisory activities on governance, risk, and compliance (GRC) matters.
• Track and report on emerging regulatory trends (e.g., PDPA, cybersecurity, AI governance).
• Policy Management
• Contribute to policy lifecycle management, including reviews, updates, and documentation.
• Coordinate with Legal, Cybersecurity, and Enterprise Architecture teams to maintain policy architecture.
• Audit Coordination
• Support internal and external audits related to IT and Data governance.
• Collate evidence, prepare audit responses, and track remediation actions.
• Maintain documentation and assist with control testing.
• Compliance & Controls
• Monitor compliance controls across IT systems and data platforms.
• Partner with audit and risk teams on assessments and remediation activities.
• Maintain central repository of compliance evidence and artefacts.
• AI Governance
• Assist in administering governance processes for AI-enabled tools and platforms.
• Support compliance assessments and responsible use guidelines.
• Collaborate with Legal, Cybersecurity, and Enterprise Architecture on AI-related risks.
• Operational Excellence
• Embed governance into system lifecycle processes.
• Support continuous improvement initiatives, including automation and reporting.
• Promote pragmatic, scalable, and business-aligned governance practices.
• Data Governance
• Assist in reporting on Data Governance initiatives to stakeholders.
• Support the enterprise Data Governance framework, including data ownership, quality, lifecycle management, privacy, and compliance.
• Collaborate with Data Protection Officer (DPO), Group GRC, and Cyber teams on data protection compliance.

Qualifications

The Ideal Candidate should possess:

• Degree in Information Technology, Computer Science, Data Management, or related field.
• Understanding of governance, risk, and compliance principles.
• Familiarity with regulatory frameworks (e.g., PDPA, cybersecurity standards).
• Strong organisational and documentation skills.
• Ability to work collaboratively across teams.
• Analytical mindset and attention to detail.
• Experience supporting IT or Data governance initiatives / exposure to audit processes and compliance activities will be an advantage.
• Knowledge of AI governance or data protection regulations will be an advantage too.

Additional Information

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

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