Manager, Data Management

8-11 years
6 days ago
Job Description

Role Responsibilities
12 Months Direct Contract role
Data Management team is critical part of Group COO Business Risk Management team which help manage risk for Retail Banking Operations with Data in Particular area.
The Primary role of the team is to manage data and ensure CPBB is in compliant with Data Management Policy and related Standards.

  • To drive & support alignment to DM policy across all CPBB which will cover Personal Banking Client, Business Banking Client, Private Banking and Affluent Client.
  • To socialize with respective Group Operation team, Country / Regional team, ORO, RFO on any approach, solution that team will implement.
  • To support any regulatory, internal and ad-hoc audit against Data Management.
  • To ensure timely escalation on any risk related to Data Management.

The above requires strong skills in data analysis, influence, communication & senior-stakeholder management to ensure alignment on design as well as rigor of execution.
  • Support SC's strategic data management, which interprets regulatory directives, group policies and standards and applies compliant practices that protect the Bank's assets/reputation.

  • Provide business analysis support in delivering the solution for Data Quality Management Treatment Plan and other treatment plans across Records Management and Privacy as the need arises.
  • Review business requirement documents and identify data requirements - define the source data sets, mapping & transformation rules, aggregation & reporting requirements etc.
  • Analyse and ensure end-to-end data lineage, handshake, dictionary and transformation logic are established and up to date. Identify and document data sources and data consumers. Identify golden sources and recommend data sourcing approach.
  • Work closely with Downstream process owner and business risk owner to develop data quality validation rules and data quality maintenance / control where appropriate.
  • Plan and coordinate profiling of data to ascertain data quality and consistency, if required.
  • Work with various technology teams to deliver data responsibilities.
  • Actively participate in any audit related to data within CPBB.
  • Manage end-to-end communications with the user community & stakeholders.

  • Ensure processes are streamlined and any control related issues are flagged timely to process owners and Operation Risk.
  • Support in implementation of controls to ensure accuracy of NTB on boarding and ongoing static data updates on ETB.
  • Help to design control monitoring to help DQM process owner manage their risk.

People & Talent
  • Manage stakeholders efficiently and engage them appropriately from a project support standpoint.

Risk Management
  • Manage Data Management (DM) related risks (including (but not limited to) Data Quality, Privacy & Secrecy and Records Management) within CPBB Business.
  • Participate and perform Risk and Control Self-Assessment (RCSA) on Data Management (DM) related risks within CPBB Business.
  • Perform quarterly Residual Risk Assessment (RRA) on CPBB Data Quality Management process.

  • Ensure robust project governance of the project at a country, regional and global level.

Regulatory & Business Conduct
  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
  • Group/Regional/Country Onboarding/Service Transacting/BRM Operation team, CPBB FCC, CPBB OR, CDO, respective RFO and CPBB Data.

Our Ideal Candidate
  • Bachelor's degree or higher - preferably in Accounting, Statistics, and Computer Science or highly relevant equivalent experience is required.
  • 8+ years of working experience in Project/ Change Management.
  • 1+ years of working experience in Data Management/ Governance / Compliance / Regulatory affairs.
  • Excellent in the Finance, Risk and/or Regulatory assessment space
  • Experience in Project management and project financials.
  • Able to read and understand regulatory requirements and translate them into Business knowledge / requirements
  • Experience with Data Privacy regulations / requirements
  • Experience in running Projects for Multi-Country Rollouts and good grasp of Agile and Waterfall Project Management methodologies from a business perspective.
  • Project management/ Business Analysis experience in the data management area. Must be able to enforce deadlines in a fast-paced, deadline driven environment. Be able to work with technology teams for discussing and translating Business requirements to functional requirements
  • Broad experience with data requirements, data modelling concepts, data integration, master data management, metadata management, enterprise data warehousing (EDW) and business intelligence/analytics, tools, protocols and practices.
  • Deep knowledge of the strategic business drivers and operational process requirements.
  • Understanding or Operational Risk / Enterprise risk frameworks
  • Excellent in Senior Stakeholder Management
  • Part of large development or implementation project / consulting organizations supporting complex data management programs in the finance & regulatory assessments space.
  • Attention to detail, good analytical and problem-solving skills and critical thinking are essential.
  • Possess leadership capabilities and is able to lead a focused task force.
  • Cultural sensitivity and awareness to work with a range of people from diverse background and geographies.
  • Good command of Business Communication and possess good interpersonal and communication skills.
  • Good stakeholder management experience, ability to explain approaches and outputs to users as well as exposure to internal/external
  • Strong problem-solving and planning abilities, high improvement focus, and ability to work in a fast-paced environment.
  • Good command of Business Communication and possess good interpersonal and communication skills.

Role Specific Technical Competencies
  • Project Management
  • Microsoft Suite (Excel, Word, PowerPoint)
  • Data Management (Records Management, Data Quality, Data Sovereignty)
  • Stakeholder management
  • Data Conduct policy
  • CPBB TP Systems and Product knowledge

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
  • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
  • Flexible working options based around home and office locations, with flexible working patterns
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
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We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other.

Since opening our first branch in Singapore in 1859, Standard Chartered Singapore has become the centre for the majority of our global business leadership and technology operations, as well as home to our innovation hub, SC Ventures.

We support both individual and corporate needs to build commerce, and secure better futures at every step of our customers’ journeys. We do this by offering an entire range of financial services across personal, priority and private banking, alongside our business, commercial and corporate banking capabilities. Our passion to become pioneers by solving challenges for businesses and individuals every day inspires us to collaborate as one team, empowers us to bring our whole selves to work and allows us to share all our triumphs with our loved ones. This is what powers our learning and growth.

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