Job Description
Extreme Event Solutions at Verisk (formerly AIR Worldwide) is looking for an enthusiastic, passionate and ambitious Manager to join our Consulting and Client Service Team in Singapore. The mission of our team is to build client relationships based on the detailed knowledge of extreme event management products to meet the needs of our client's modeling workflow, so they can easily understand their risk. We strive to provide exemplary service and support that allow clients to obtain the maximum value from the products and services they license from us.
Responsibilities
- Drive ongoing client engagement by conducting regular check-ins, tracking satisfaction and uncovering growth opportunities.
- Act as the dedicated account manager for assigned clients, overseeing their full Verisk support journey
- Support our business development team in sales efforts in a technical and pre-sales support capacity.
- Deliver engaging and insightful training sessions to clients, empowering them to utilize Verisk tools and models effectively
- Respond to client questions promptly and work collaboratively with internal teams to resolve them, while building strong relationships with users to understand their workflows and provide proactive, value-added support.
- Respond to client questions promptly and work collaboratively with internal teams to resolve them, while building strong relationships with users to understand their workflows and provide proactive, value-added support.
- Communicate Verisk's offerings to new and existing clients across the full range of our solutions to an audience with a mixed experience level.
- Communicate with clients to develop project timelines and manage deliverable expectations.
- Perform a wide of range of risk analyses in support of consulting projects, client support, and internal initiatives.
- Work closely with our business development and senior management teams to develop and maintain client-specific performance objectives.
- Support model and product change management efforts when model updates or new features are introduced in our software.
- Provide input to our internal teams regarding the evolution of our products based on client feedback and your internal usage of our products. Remain engaged with the internal teams through feature design, development, and release.
- Plan and coordinate logistics for client-facing events, including preparing presentation materials and organizing on-site support.
- Serve as an ambassador of Verisk to our clients and prospects.
Qualifications
- A degree in science, engineering, or mathematics is preferred, with 8 + years of experience in catastrophe modelling experience
- Strong analytical and quantitative skills, with a solid understanding of probability concepts.
- A passion for client service, with excellent oral and written communication skills—able to explain complex ideas clearly and effectively
- Hands-on experience in catastrophe risk modelling, ideally using Verisk's suite of models
- Excellent communication, time management, and organizational skills.
- Proficiency in Microsoft Office suite.
- Familiarity with the insurance/reinsurance markets is preferred
- Coding skills in SQL, R, or Python will be highly beneficial; knowledge of ArcGIS is a plus
About Us
Our People, Our Culture
For more than 50 years, Verisk has helped property and casualty insurers make smarter decisions about risk through AI-powered risk modeling, advanced analytics, and technology solutions spanning the entire policy lifecycle. We are a leading strategic data, analytics, and technology partner to the global insurance industry, guided by core values of learning, caring, and results while maintaining the highest ethical standards as stewards of the industry's most comprehensive datasets. Learn more about Verisk and what we are doing within the insurance industry.
When you join Verisk, you become part of a diverse global team with over 7,500 professionals in 30 plus countries, making work that matters. We're certified by Great Place to Work, reflecting our commitment to inclusivity, employee engagement, and wellbeing. At Verisk, your growth is a priority—from professional development and tuition benefits to a supportive, flexible workplace culture, we support your continued growth.
Our Culture : Explore our inclusive, people-first culture that fosters innovation, collaboration, and belonging.
Awards & Recognition : See why Verisk is consistently recognized as a Great Place to Work™ around the world.
Our Businesses : Learn about the diverse industries we serve — from insurance and energy to financial services and beyond.
Life at Verisk : Discover what it's like to work at Verisk through employee stories, team highlights, and culture moments.
Careers at Verisk : Join a global team of problem-solvers and innovators doing meaningful work that's shaping the future of industries. Whether you're just starting out or looking to take your career to the next level, Verisk offers growth, purpose, and a people-first culture
Let's build something meaningful together!
Verisk Analytics is an equal opportunity employer.
All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk's minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.
At Verisk, we provide a competitive compensation package aligned with market benchmarks and individual experience, disclosed transparently in accordance with applicable pay transparency regulations. In addition to base salary, eligible roles may include a range of incentive opportunities designed based on market research and our internal grading structure.
Our benefits portfolio varies by location; however, a typical package includes medical coverage, life insurance, pension plans, and paid time off in line with local labor laws.
We also foster a work environment focused on well-being and career development. Additional perks may include wellness initiatives, fitness programs, and team-building activities.
https://www.verisk.com/company/careers/
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