- High-Impact, Business-Critical Role
- Work closely with Sales, Delivery, Finance, and HR teams at a strategic level.
About Our Client
Our client, is a leading Technology and digital solutions provider in Singapore, delivering connectivity, ICT, cloud, and enterprise services nationwide. The company is known for driving innovation, transforming operations, and investing in advanced technologies to support its growing enterprise customer base.
Job Description
- Analyse sales performance across pipeline health, conversion trends, revenue realization, and productivity to highlight risks and growth opportunities.
- Track and improve delivery and operational KPIs, including utilization, backlog, SLA adherence, delivery accuracy, and ordertocash performance.
- Integrate financial KPIs - revenue, GM, EBITDA, with operational insights and provide variance analysis to inform leadership decisions.
- Support capacity planning by monitoring headcount, attrition, productivity, and alignment between workforce supply and business demand.
- Identify improvement opportunities in processes, cost efficiency, revenue drivers, and operational execution.
- Lead governance through recurring performance reviews, dashboards, and scorecards to ensure KPI accountability.
- Deliver forwardlooking insights that help executives make strategic decisions.
The Successful Applicant
A successful Manager, Business Performance should have:
- At least 6 years experience in business performance, FP&A, sales operations, or strategy/operations.
- Strong analytical skills and proficiency in BI tools such as Power BI or Tableau, plus hands-on experience with CRM, SAP, or HRIS systems.
- A strong understanding of commercial, operational, financial, and HR metrics, ideally within Telco or ICT.
- Excellent communication skills with the ability to influence senior stakeholders and drive aligned execution.
- A continuous improvement mindset with familiarity in ITIL, Six Sigma, Agile, or similar methodologies.
- A degree in Business, Finance, Operations, or a related discipline.
What's on Offer
- Competitive salary packing ranging up to SGD102,000 + Performance Bonuses.
- Permanent role based in Singapore within a reputable organisation in the Technology & Telecoms industry.
- Opportunities for professional growth and career development.
This is an opportunity to work with an established market leader in the Technology industry. If you are ready to take on an exciting challenge and grow your career as a Business Performance Manager, we encourage you to apply today!
Contact
Bryce Jong (Lic No: R25127919 / EA no: 18S9099)
Quote job ref
JN-022026-6958439
Phone number
+65 9137 7726
