Manager, Business Development

Principal Accountabilities:
Business Development & Marketing

• Identify and develop new business opportunities, with a primary focus on Singapore Corporate Services

• Lead and manage enquiries from prospective clients, including scoping, proposal preparation, pricing discussions, and issuance of Letters of Engagement

• Expand and maintain a strong network of intermediaries, introducers, and professional contacts

• Drive cross-selling and upselling of Hawksford services, including accounting, tax, payroll, and corporate secretarial services

• Identify and support marketing initiatives, events, and publications that enhance Hawksford Singapore's market presence

• Maintain accurate and up-to-date CRM records for all assigned prospects and clients

• Assist with periodic business reporting, pipeline tracking, and revenue forecasting

• Attend networking and business development events, which may include out-of-office hours and occasional international travel

Client Account Management

• Act as the primary point of contact for an assigned portfolio of Singapore Corporate Services clients

• Build and maintain long-term, trusted relationships with key clients

• Manage client expectations on scope, timelines, and deliverables

• Coordinate with internal teams (Accounting, Tax, Payroll, Corporate Secretarial, Compliance) to ensure services are delivered effectively and on time

• Support client onboarding, including coordination of KYC, AML, and internal risk assessment processes

• Monitor client engagement profitability and assist with cost reviews and renewals

Accounting, Tax & Compliance Oversight

• Serve as a commercial and communication bridge between clients and internal service delivery teams

• Assist clients in understanding accounting, audit, tax, and compliance requirements and timelines

• Identify potential compliance or service risks early and escalate appropriately

• Support smooth handovers during onboarding, restructuring, or changes in service scope

• Ensure client matters are handled in accordance with Hawksford's internal governance, quality, and risk management standards

Internal Collaboration & Continuous Improvement

• Work closely with internal stakeholders to improve service delivery efficiency and client experience

• Provide feedback to management on market trends, client needs, and operational challenges

• Contribute to the development of standard proposals, service descriptions, and internal processes

• Participate in internal projects and regional initiatives where required

REQUIRED SKILLS & EXPERIENCE

• Degree in Business Administration, or any related field

• 5 to 7 years of working experience with proven sales track record in corporate service or professional services firms

• Solid network in local market

• Able to manage coordination of complex multi-jurisdictional proposal involving multiple business lines

• Entrepreneurial business focus, self-starter, attention to details, team player with great interpersonal skills

• Able to solution sell with the ability to listen to your clients and understand what their underpinning business needs