We are seeking a highly motivated and experienced individual to join the Strategy & Performance Management team. This role will contribute towards driving both strategic initiatives and performance management for our multi-financial advisory channels. The successful candidate will oversee key performance indicators (KPIs), reporting, and drive strategic projects that support long-term organizational goals. This role provides a unique opportunity to work with senior leadership and engage with diverse stakeholders.
Position Responsibilities
Performance Management
- Oversee the performance reporting of key KPIs across multi-financial advisory (FA) channels, ensuring accurate and timely insights.
- Review the tracking & reporting of campaigns within the department, analyze effectiveness and optimize sales performance.
- Involved in annual budgetary sales planning and other regular reporting
- Improve effectiveness and efficiency of performance management through digital tools and automation
Strategic Management
- Lead department priority projects that drive long-term strategic goals, ensuring alignment with broader organizational objectives.
- Manage relationships with key stakeholders, including the engagement of senior leadership, internal teams, and external partners, to ensure effective communication and alignment of projects objectives and successful implementations.
- Participate in high-impact projects that require engagement from multiple stakeholders, both vertically (senior leadership) and horizontally (internal teams, external partners, and Salesforce).
Required Qualifications
- Bachelor's degree in a quantitative field (Finance, Economics, Actuarial Science), with at least 6 years of work experience in insurance, finance, management consulting, or a related role.
- Proficient in insurance concepts and skilled in handling large datasets using Excel.
- This position will suit you if you are intellectually curious and excel at creative, solution-focused problem solving. You must be adaptable and capable of making decisions swiftly, even with incomplete or evolving information.
- You will be required to establish and maintain a robust network of contacts across different functions and regions.
- Candidates with more experience will be considered for the manager position, and candidates with less experience will be considered for the assistant manager position.
When You Join Our Team
- We'll empower you to learn and grow the career you want.
- We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we'll support you in shaping the future you want to see.
About Manulife And John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [Confidential Information].
Working Arrangement
Hybrid
