Manager, Account Receivable

Job Purposes

To lead and manage the Accounts Receivable teams supporting the Singapore Market, ensuring accurate billing, timely collections, and effective resolution of receivables-related issues while driving process improvements and compliance.

Responsibilities

. Lead and supervise a team of officers across AR functions, ensuring high performance and adherence to service level agreements (SLAs).

. Oversee the end-to-end billing process, ensuring AR operations run efficiently

. Monitor outstanding receivables and drive timely collections.

. Address overdue accounts and collaborate with stakeholders to resolve payment delays and disputes.

. Perform regular checks to ensure transactional tasks follow predefined processes and comply with internal controls, financial regulations, and audit requirements.

. Work closely with internal stakeholders (Order Management, Sales, and Operations) and external customers to resolve complex invoice disputes and aged receivables.

. Oversee the preparation of monthly KPI reports, aging analysis, and financial dashboards for management review.

. Provide insights and recommendations based on data trends and performance metrics.

. Drive continuous improvement initiatives, including automation and system enhancements to improve billing accuracy, operational efficiency, and customer satisfaction.

. Develop, update, and implement Standard Operating Procedures (SOPs) and best practices for AR and dispute management.

. Provide coaching, training, and performance feedback to support team development.

. Support financial audit and any other external audit

Requirements

. Degree in Accounting, Finance, Business Administration, or related field.

. Minimum 5-7 years of experience in Accounts Receivable, with at least 2 years in a supervisory or managerial role.

. Strong knowledge of accounts receivable processes and financial controls.

. Proficient in SAP is a must