Management Trainee (Tuition Centre Manager)

About Us

AGrader Learning Centre is a tuition and enrichment chain with 19 outlets islandwide. We are looking for a dependable, people-oriented individual who is ready to take on operational responsibility and grow into managing a centre.

What You Will Do

You will undergo structured onboarding before progressively taking on full ownership of your assigned branch. Your responsibilities will cover:

• Run the daily operations of your assigned branch - covering student enrolment, class scheduling, documentation, and fee collection, among others

• Address enquiries from parents on programmes, schedules, and fees accurately and professionally across walk-in, phone, and messaging platforms

• Serve as the main point of contact for teachers and HQ on centre matters

• Coordinate a small centre team of part-time staff to keep daily operations running on time and to standard

• Take ownership of an assigned business sub-role - for example, tracking student retention, coordinating teacher schedules, or managing programme rollouts

• Engage with students and parents directly and professionally at every touchpoint

What You Will Gain

This role gives you early, hands-on exposure to both operations and people management. Specifically, you will build:

• Practical experience running a live service operation - enrolment, scheduling, fee processing, and parent communications

• Direct people management experience coordinating a small team from early in your career

• Confidence communicating professionally across walk-in, phone, and written channels

• A defined career track toward Centre Manager - progression is performance-driven, with structured reviews at the 3 and 6-month marks

Who We Are Looking For

We are looking for someone who is genuine, grounded, and good with people. Beyond qualifications, we hire for character and work ethic.

• Diploma or degree holder in any discipline - no prior experience required

• Follows through on tasks without needing to be reminded

• Communicates clearly and stays composed when handling parent concerns or operational issues

• Comfortable working directly with children and families on a daily basis

• Takes initiative to fix problems rather than waiting to be directed

• At ease taking the lead - able to guide and coordinate a small team with confidence and maturity

What You Can Expect

We offer a working environment built on trust, stability, and genuine development opportunities.

• A close-knit team that works hard, communicates openly, and supports each other

• Real autonomy - you will be trusted to manage your responsibilities without being micromanaged

• Meaningful work that directly impacts the learning experience of students and the confidence of their families

• Genuine career growth within an expanding organisation, with increasing responsibility as you demonstrate readiness

• Medical benefits and leave entitlements in accordance with the Employment Act full details shared at offer stage

Working Hours

This is a full-time position of 41 hours per week. At least one weekend day per week is required as centre peak hours fall on weekends. Exact schedule confirmed at interview.

Branch Assignment

We are currently looking to fill positions at two of our West-region outlets. Branch location will be confirmed at the offer stage. Candidates based in or open to working in the West are encouraged to apply.

Click Apply Now and attach your resume. Shortlisted candidates will be contacted within 5 working days.