Management Trainee (Retail Operations / Shop Manager Track)
About the Role
We are looking for a driven and hands-on Management Trainee to join our retail operations team. This role is designed to groom you into a Shop Manager, providing exposure across store operations, team management, sales performance, and retail strategy.
If you are passionate about retail, enjoy working with people, and want to build a long-term career in store management, we want to hear from you.
Key Responsibilities
Store Operations & Team Management
- Support the daily operations of retail stores and assist in managing Store Assistants
- Ensure smooth store operations, including customer service standards and store compliance
- Operate and oversee the POS system and retail transactions
Sales & Performance Management
- Monitor store productivity through weekly and monthly sales reports
- Analyse performance and identify opportunities to improve sales and profitability
- Support seasonal and annual budgeting for stores
Inventory & Merchandising
- Manage and optimise inventory levels to ensure product availability and minimise losses
- Ensure proper execution of visual merchandising and display standards
- Monitor and support stock clearance and promotional activities
Marketing & Mall Coordination
- Liaise with shopping malls and partners on campaigns, promotions, and events
- Ensure timely and accurate implementation of all store promotions
Training & Staff Development
- Assist in training and coaching retail staff to improve performance and service standards
- Support performance reviews and staff development initiatives
Compliance & Administration
- Conduct store audits (operations, HR, and administration) and ensure compliance with company standards
- Identify gaps and work with management to implement improvements
Other Duties
- Support ad-hoc operational tasks and projects as assigned
What We're Looking For
- Diploma/Degree in Business, Retail Management, or related field (or equivalent experience)
- Strong interest in retail operations and people management
- Good communication and interpersonal skills
- Proactive, hands-on, and willing to learn
- Able to work retail hours, including weekends and public holidays
Why Join Us
- Structured career progression to Shop Manager role
- Hands-on training and mentorship
- Exposure to multi-store retail operations
- Dynamic and fast-paced environment
