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Duties and Responsibilities:
. Supervise all movements along the supply chain.
. Monitor day to day order and handle shipment planning via different mode of transportation for Key Customer
. Liaise with customers via e-mail & telephone for all documentation and administration matters.
. Communicate and coordinate warehouse and shipping related matters with functional department such as IT, Customs Brokerage, Transport and Freight.
. Understand the application of shipping related documents such as FTA Documents, MSDS, etc.
. Understand the application of warehousing management system and importance of linkage with all shipping related matters.
. Ensure Key Performance Indexes are met for all activities.
. Follow up closely with customers on operations issues, discrepancies and damages.
. Follow up closely with internal team on rectifying operations issues, discrepancies and damages, and ensure closure.
. Supervise and ensure export shipments/local orders, including documentation are delivered accurately and on time.
. Monitor warehouse productivities and drive cost control initiatives and order fulfillment
. Identify areas of improvement and establish innovative or adjust existing work procedures and practices.
. Ensure high standard on Safety and process compliances.
. KPI reporting
. Perform other job-related functions as and when assigned by the Team Lead/Manager.
Requirements
. Degree in Logistics/Shipping/Supply Chain/Warehouse Management and/or Industrial Engineering
. Minimum 1 year of relevant working experience in warehouse/logistics/freight forwarding.
. Experience in order customer service, shipping process and documentation.
. Strong communication and written skill in English and Mandarin.
. Willing and Fast Learner with good interpersonal skill
. Ability to work in fast pace and dynamic environment
. Ability to think quickly and perform problem solving tasks, even with changing conditions
. Service oriented and a team player
. Competent in MS Word, MS Excel and WMS system
Date Posted: 10/09/2025
Job ID: 125936841