Management Trainee

The 24-month Management Trainee Programme provides structured rotational training across key operational departments-Front Office, F&B Service, Reservations, and Housekeeping-to prepare trainees for future leadership roles in the hotel.

Key Department Highlights

Front Office:
Handles guest check-ins/outs, payments, inquiries, calls, and ensures overall guest satisfaction.

F&B Service:
Supports supervisors with admin tasks, greets and seats guests, assists with order-taking, serves food and beverages, clears tables, and maintains cleanliness and service standards.

Reservations:
Manages accurate data entry, provides complete information to guests and staff, coordinates with Front Office, verifies reservation details, and stays updated on local events for guest recommendations.

Housekeeping:
Assists with departmental operations, attends meetings, coordinates uniform fittings, helps manage inventory, follows security/emergency procedures, and supports sustainability initiatives.

Requirements:

• Minimum 2 years of experience in a similar role within the hospitality industry

• Knowledge of Opera PMS is an advantage

• Strong communication skills, both written and verbal

• Proficiency in Microsoft Office applications

• A team player with excellent interpersonal and communication skills

• Able to work on a 5-day work week with rotating shifts

• Willing to work on weekends and public holidays