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1. Catering Operations Management
. Plan, coordinate, and oversee end-to-end catering operations including order management, logistics coordination, and event execution
. Ensure operational efficiency, timely delivery, and adherence to quality standards
. Monitor and improve workflows, SOPs, and service processes
2. Client & Business Coordination
. Manage client communications, including requirement analysis, quotations, and service agreements
. Ensure client satisfaction through proactive engagement and service excellence
. Support business development initiatives, including corporate partnerships and catering growth strategies
3. Operational Planning & Logistics
. Coordinate with kitchen, procurement, and logistics teams for resource planning
. Forecast demand and manage inventory planning for catering requirements
. Oversee scheduling and deployment of manpower for events
4. Compliance & Quality Assurance
. Ensure compliance with Singapore food safety regulations and company policies
. Maintain hygiene, safety, and operational standards across catering activities
. Implement quality control measures and continuous improvement initiatives
5. Leadership & Team Supervision
. Supervise and guide operational staff during catering activities
. Assist in manpower planning, performance monitoring, and team coordination
. Develop leadership capabilities through structured training and mentorship
6. Management Training & Development
. Participate in a structured management training programme covering operations, finance, and business strategy
. Analyze operational performance and contribute to process improvements
. Prepare reports and recommendations for management review
Job ID: 145223795