Management Trainee

Job Description & Requirements

• Minimum 2 years experience in F&B industry with at least 1 year experience in F&B supervisory role
• Min N level

Company Overview

Eighteen Chefs is dedicated to providing quality, affordablefood freshly prepared with fast service. We support social reintegration byempowering youths and individuals with conviction backgrounds throughmeaningful employment in a safe, non-judgmental environment.

Job Summary

Assist Restaurant and Assistant Managers in supervisingdaily restaurant operations, managing team performance, training staff, andmaintaining high customer service standards aligned with company values.

Responsibilities

• Assist Managers in supervising daily restaurant operations to ensure efficiency and adherence to company standards
• Manage all service sections operationally to maintain smooth restaurant functions
• Inspect and verify maintenance and servicing of all restaurant equipment to ensure operational readiness
• Model and uphold high work ethics to inspire and guide service staff behavior and performance
• Ensure consistent delivery of excellent customer service and service quality throughout the restaurant
• Communicate effectively with customers to maintain high satisfaction levels and address their needs promptly
• Manage customer feedback and complaints by resolving issues appropriately and within company guidelines
• Support Managers in training, developing, and evaluating service staff to ensure competency in their respective service stations