Responsibilities
- Manage reception duties by answering phone calls and addressing walk-in enquiries from parents, students, staff, and vendors to deliver professional customer service
- Coordinate school administrative tasks such as managing bus bookings, handling daily mail, and distributing materials to teachers and students to support daily operations
- Verify invoices, prepare payment documents, process purchase requests, and assist with procurement transactions to support finance and procurement processes
- Administer basic first aid to students as needed and maintain stationery and office supply inventory levels to ensure safety and resource availability
- Execute additional administrative and operational duties assigned to maintain efficient school office operations
Required competencies and certifications
- Diploma or above qualification
- At least 2 years of relevant experience in customer service, administration, finance, and/or procurement
Preferred competencies and qualifications
- Prior experience in a school environment
- Proficiency in Microsoft Office applications and IT systems
- Strong interpersonal and communication skills with a professional and service-oriented attitude
- Strong organizational, multitasking, and time-management skills
- Ability to work effectively in a dynamic and fast-paced environment
- Collaborative team player who is responsible, adaptable, and able to work independently when required
