Job Title: Management Assistant Officer, Compensation & Benefits (1 year contract)
University-Level Unit: Office of Human Resources
Faculty/Department-Level Unit: Compensation & Benefits
Employee Category: Contingent
Location_ONB: Kent Ridge Campus
Posting Start Date: 16/02/2026
Job Description
Benefits and Employee Recognition Processing:
- Assist in the administration of employee benefits programs, including Group Medical and Non-Medical Insurances and other benefits.
- Provide administrative support to employees by answering benefit-related inquiries, assisting with forms, and helping employees navigate benefits-related administrative processes.
- Maintenance of benefit plan documents, policies, and procedures, making them easily accessible to employees.
- Oversee the invoicing and billing process for benefit plans, reconciling bills, and ensuring payments are made accurately and on time.
- Support the administration of employee recognition schemes e.g. Long Service Awards, Natioanl Day Awards
- Processing claims under the Staff Tuition Concession scheme
Vendor Management
- Collaborate with benefits vendors to facilitate the smooth operation of benefit plans. This includes processing claims, resolving billing issues, and communicating with vendors on administrative matters.
- Monitor and manage the claims processing workflow, ensuring that claims are processed efficiently and accurately. Investigate and resolve any discrepancies or issues.
Data Management
- Maintain accurate and confidential records of employee benefits enrolment, claims, and other relevant data.
- Generate reports to track benefits utilization and costs, assisting in decision-making and cost-control efforts.
Communication And Education
- Coordinate logistics for these events, including venues, schedules, and technical requirements.
Qualifications
- Prior experience in HR administration/employee benefits/vendor coordination will be considered favourably.
More Information
Location: Kent Ridge Campus
Organization: Office of Human Resources
Department : Compensation & Benefits
Employee Referral Eligible: No
Job requisition ID : 31808
