1-3 years
8 days ago
Job Description

What the role is


What you will be working on

You will be performing administrative duties such as but not limited to, handling warrant of arrest administration, end-to-end documentation verification, assisting in the preparation of warrant operations and investigating appeals related to LTA offences.

You will manage feedback/complaints from public through phone calls and written correspondences and is expected to possess the ability to grasp feedback providers pain points and provide satisfactory replies. You are also expected to navigate and resolve difficult interactions with members of public. In addition, you are required to collaborate with other divisions and external government agencies, enforcement agencies, and private establishments to track down warrant offenders.

What we are looking for

. Diploma in any discipline
. At least 1 year of working experience, preferably in enforcement and/or service industry, though candidates without experience but show aptitude will also be considered
. Proficient with Microsoft Office software
. Positive attitude and able to thrive in a fast-paced working environment
. Enjoy meeting people and possesses a flair for customer service
. Possess excellent problem-solving skills and the ability to remain calm in challenging situations
. Bilingual with good analytical, communication and writing skills
. Self-motivated and able to work independently as well as in a team
. Having class 3 driving licence will be an advantage though optional

The Land Transport Authority is a statutory board under the Ministry of Transport of the Government of Singapore

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