[LTA-PT] DEPUTY/ASSISTANT MANAGER, PUBLIC TRANSPORT NETWORK SURVEILLANCE

What the role is

What you will be working on

You will be part of a dynamic team responsible for monitoring and enhancing public transport performance in Singapore, with a focus on bus services. Your key responsibilities include:

• Manage outsourced contractors for the conduct of public transport related surveys, including tender preparation, contract administration, and oversight of claims and payments.

• Plan, schedule, and oversee surveys, audits and other monitoring initiatives, analyse findings and operational data to produce situation reports, identify trends, issues, and opportunities for bus service improvements.

• Gather, analyse, and follow up on feedback relating to bus service performance.

• Collaborate with stakeholders to identify and assess problematic traffic corridors affecting bus operations, with the aim of improving service reliability.

• Drive the exploration and implementation of new initiatives to enhance networklevel bus service performance monitoring capabilities.

• Identify and assess potential routes for autonomous bus deployment.

• Perform any other duties as assigned by the Reporting Officer.

What we are looking for

• Self-motivated and resourceful, with a meticulous and structured approach to work.

• Able to work both independently and as part of a team in a fast-paced environment.

• Possess strong communication skills to work effectively with internal/external stakeholders.

• Strong analytical skills with experience handling large datasets.

• Proficient in Microsoft Excel.

• Experience with data analytics tools (Power BI, Tableau, Python) is an advantage.

• Willingness to conduct fieldwork and support operational activities/events as required.

As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment.