[LTA-PT] ASSISTANT MANAGER, VOCATIONAL LICENCE INVESTIGATION & APPEAL

What the role is

ASSISTANT MANAGER, VOCATIONAL LICENCE INVESTIGATION & APPEAL

What you will be working on

You will conduct investigations into offences and assessing appeals relating to conduct of Vocational Licence (VL) holders and use of public service vehicles. In addition, you will be required to undertake projects that improves work processes and efficiency, which may involve process reviews, systems development and statistical analysis. You are also required to provide support in the day-to-day operations of the section.

What we are looking for

. Tertiary qualification in any discipline
. At least 3 years of working experience, preferably related to investigation and enforcement
. Keen interest in investigation-related work and good team player
. Able to exercise sound judgment with ability to multi-task in a dynamic environment
. Good written communication and analytical skills
. Resourceful, self-motivated and initiative
. Able to communicate well with the public and handle difficult customers
. Able to work collaboratively with other stakeholders
. Experience in statistical analysis and being IT savvy will be an advantage