- Provide day-to-day operational support and maintenance of low-code/no-code applications.
- Monitor application performance and troubleshoot issues in production environments.
- Design, develop, and maintain applications and automations using Microsoft Power Platform – including Power Apps, Power Automate (Cloud and Desktop flows), Power Virtual Agents, Power BI, and Copilot Studio.
- Build responsive canvas and model-driven apps, integrating with Microsoft 365 and third-party systems to streamline end-to-end processes.
- Configure and maintain integrations via APIs and RPA to support end-to-end business process automation, including authentication and error-handling.
- Implement secure development practices and manage user access controls in line with IT security, data privacy, and governance policies.
- Assist in gathering, documenting, and validating business and technical requirements; maintain traceability from requirements through to delivered features.
- Support delivery of small-scale digital transformation projects and enhancement requests, coordinating with stakeholders for acceptance and rollout.
- Provide timely updates to stakeholders, validate requirements iteratively, and manage acceptance criteria for releases.
- Collaborate with cross-functional teams to drive innovation and align digital initiatives with strategic business goals.
- Participate in peer code reviews, solution design walkthroughs, and team knowledge-sharing sessions to promote best practices.
- Develop and maintain user manuals, SOPs, and deliver structured user training sessions for new or updated applications.
- Promote a culture of continuous improvement by regularly reviewing digital solutions and incorporating user feedback.
- Research and evaluate emerging technologies to identify innovative tools and practices that can enhance business processes.
- Lead proof-of-concept initiatives to test and validate new digital solutions before full-scale implementation.
- Collaborate with cross-functional teams to drive innovation and align digital initiatives with strategic business goals.
- Drive digital adoption through community engagement and foster a strong citizen developer culture.
- Monitor industry trends and best practices to ensure solutions remain modern, scalable, and competitive.
Minimum Education / Qualifications
Diploma/Degree in Information Technology or equivalent
Minimum Years Of Relevant Experience
2 years experience in developing SharePoint and low-code applications and managing workflow tools
Knowledge / Skills
- Experience in Office 365 apps, Microsoft Power Platform, SPFx, RPA, and/or workflow tools (e.g., Nintex, Workato, etc.)
- Experience in software development and programming
- Experience in UI/UX design will be an advantage
- Experience in project management
- Knowledge of application lifecycle management
- Awareness of IT security principles and data privacy standards.
- Strong planning, analytical, and problem-solving skills
- Able to work and deliver under a tight timeline
- Excellent communication and written skills
- Adaptable and dynamic as things evolve
Attributes (Functional or Leadership Competencies)
- Proactive in seeking assistance, input, and feedback
- Customer-centric
- Team player with excellent interpersonal skills and able to multi-task
- Excellent communication and written skills
