Lorry Driver

Job Description & Requirements

A delivery driver's job involves transporting goods from one location to another, often directly to the customer, within a specified timeframe and with a focus on safe and efficient delivery. Key responsibilities include loading and unloading packages, following routes and delivery schedules, maintaining accurate records, and interacting with customers.

1. Transporting Goods:

Safely and efficiently driving a delivery vehicle (truck, van, car, etc.).

Loading and unloading packages and goods from the vehicle.

Following designated routes and schedules.

Ensuring packages are delivered in good condition.

2. Route Management and Navigation:

Using GPS or other navigation systems to efficiently navigate routes.

Identifying the most efficient routes to avoid delays and optimize delivery time.

Adapting to changing traffic conditions and unforeseen circumstances.

3. Customer Interaction and Service:

Communicating with customers in a professional and courteous manner.

Addressing customer inquiries and concerns.

Collecting payments if necessary.

Providing excellent customer service to ensure a positive experience.

4. Record Keeping and Documentation:

Maintaining accurate records of deliveries, including delivery logs and receipts.

Updating delivery statuses and reporting any issues to the dispatch unit.

5. Vehicle Maintenance:

Conducting basic vehicle maintenance checks (e.g., oil levels, tire pressure).

Reporting any mechanical issues to the appropriate personnel.

6. Safety and Compliance:

Adhering to all traffic and safety regulations.

Ensuring packages are handled and transported safely, including those requiring special handling (e.g., perishable items).

Following company policies and procedures regarding safety and delivery.

7. Other Responsibilities:

Lifting and carrying packages of varying weights.

Working in different weather conditions.

Communicating with dispatchers and other team members.