Logistics Supervisor

Job Description

• Develop and optimize delivery routes to ensure timely and cost-effective delivery of goods.
• Monitor and manage manpower levels for delivery operations based on driver's skillsets and familiarity with routes.
• Maintain accurate records of all logistics activities to ensure proper documentation for audits and compliance checks.
• Address and resolve customer inquiries or complaints related to deliveries to ensure timely deliveries and customer satisfaction.
• Analyse operational issues regularly to identify areas and develop response plans for improvement.
• Handle any urgent situations or disruptions in the delivery process, including coordinating alternative solutions and shortage of manpower.
• Analyse traffic patterns, delivery schedules, and customer locations to plan efficient routes to reach
• Implement and enforce safety protocols and procedures.
• Serve as a backup driver to perform duties during driver shortages
• Perform other ad-hoc duties as assigned by superior.

Requirements

• Basic computer skills
• Able to work early morning/ night shift
• Able to adapt to fast pace environment
• Valid Class 3/ 4 driving license