LOGISTICS OPERATIONS EXECUTIVE

Job Description

. Provides customer facing support for new customer creation, product/service contract and order management, forecast entry to shipments/returns support

. Manages overall customer performance to forecast, including overall regional forecast accuracy analysis, and forecast consumption Order Management and proactively manages & monitors customer orders and shipments, resolving any issues on the account before shipment

. Responsible for managing customer expectations in respect to supply/demand and other related issues and escalating when necessary. Including interfacing with relevant internal teams such as Forecast, Supply Chain, Finance, Sales, Sales Operations, Logistics and Export Compliance through resolution

. Regular interface with Product Life cycle team to drive customer acceptance strategies on new devices

. Monitors and supports sales efforts

The Requirements:

. Min Degree Holder with min 1-2 years of relevant working experience

. Prior experience in the Manufacturing/Semicon industry is an added advantage

. Proficient in MS Office

. Good communication and interpersonal skills

. Be able to communicate in English, both verbally and in writing

. Proficient in MS Excel and MS Word

. Experienced working with ERP system,preferably SAP

. Ability to handle multiple ERP system

. Good knowledge about freight forwarding industry and incoterms