Logistics Operations Coordinator

Logistics Operations Coordinator

Salary: SGD 2,300-3,300 (Basic) + Allowances + AWS + VB

Location: Changi

Working Hours: 8:30AM to 5:30PM

We are looking for a Customer Service to support our logistics and transportation operations. The successful candidate will handle customer enquiries, coordinate job requirements, and ensure smooth execution of delivery operations.

Key Responsibilities

1. Plan and prepare job instructions for LCL/FCL import and export trucking operations.

2. Liaise with PSA, depots, and carriers to ensure timely container movement and vessel status monitoring.

3. Coordinate local cargo collections and deliveries between customers and warehouse teams, ensuring 100% on-time performance.

4. Manage MatchBox approvals and source external hauliers to optimize the reuse of empty containers.

5. Inspect and record container conditions manage the billing and refund process for washing and damage charges with carriers and clients.

6. Act as the first point of contact for job inquiries via phone and email, providing professional and timely updates on shipment statuses.

7. Handle administrative duties including documentation, faxes, and filing to maintain accurate operational records.

Requirements

1. Minimum O-Levels/N-Levels or Diploma in Supply Chain, Logistics, or a related field.

2. Good communication and coordination skills

3. Problem-solving mindset with the ability to resolve delivery delays or issues independently.

4. At least 1-2 years of experience in Singapore logistics, shipping, or trucking operations. Candidates with experience in container haulage will be highly regarded.