Job Summary
The Logistics Manager is responsible for managing the end-to-end delivery operations to ensure products are delivered safely, on time, and cost-effectively. The role oversees delivery planning, transportation, fleet performance, third-party logistics providers, and delivery teams while maintaining high customer service standards and operational efficiency.
Key Responsibilities
- Manage daily delivery and transportation operations to ensure timely and accurate deliveries.
- Develop and optimize delivery schedules and routes to maximize efficiency and reduce costs.
- Monitor delivery performance and implement improvements to achieve service level targets.
- Ensure compliance with transportation regulations, company policies, and safety requirements.
- Coordinate closely with warehouse, sales, customer service, and planning teams to ensure smooth order fulfillment.
- Resolve delivery issues, customer complaints, and transportation disruptions promptly.
- Monitor transportation budgets and identify opportunities for cost savings.
- Lead, coach, and develop the delivery operations team to improve performance and productivity.
Qualifications
- Strong knowledge of transportation management, route planning, fleet operations, and delivery management.
- Strong leadership, communication, analytical, and problem-solving skills.
