- Provide customer service support through phone and email communication.
- Prepare shipping and import/export documents in accordance with Standard Operating Procedures (SOPs), and issue invoices upon shipment closure.
- Monitor shipment clearance and delivery to ensure timely and accurate execution.
- Ensure all inbound and outbound activities meet established Key Performance Indicators (KPIs).
- Coordinate warehouse activities in collaboration with the supervisor.
- Work closely with other departments to fulfill customer orders and ensure timely deliveries.
- Maintain inventory accuracy by keeping precise records and reporting any discrepancies.
- Carry out general housekeeping duties to uphold workplace cleanliness and organization.
- Promote and maintain a safe working environment by adhering to safety standards.
Requirements
- GCE O Level, NITEC, or Diploma in Logistics, Business Administration, or a related field
- 1-3 years of working experience in logistics or customer service roles is preferred
- Basic knowledge of import/export documentation and warehouse operations preferred
We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.
EA License No: 20C0270
EA Personnel No: R22110981
EA Personnel Name: Law Mei Fong
