Fortune Global 500 UPS
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MNX is a leader in time and mission critical logistics and supply chain services. Whether it is a medical device, a radioactive cancer therapy, the engine of an airplane, a high-speed network router, a hard drive encrypted with a summer movie release or a liver donated for transplant, the most time sensitive shipments in the world are entrusted to MNX. Headquartered in Long Beach, California and with offices worldwide, MNX is looking for talented people who want to make a difference by helping the world successfully transport the most important shipments. We combine extraordinary people, innovative partnerships and advanced technology to solve the world's most complex logistics challenges.
This role works closely on our key accounts and is tasked with operational excellence.
Job Responsibilities
- Manage and maintain the pulse of customer satisfaction
- Prepare customer periodic billings
- Manage inventory movement in the WMS. Perform Stock In and Goods Issue activity in the WMS
- Act as Product SME to assist with identifying and troubleshooting of the customer's products
- Assist with cross-departmental projects when necessary
- Conduct inventory quality checks- documentation, physical inventory
- Create, maintain and test operational SOPs
- Monitoring stock status i.e. dry-ice, carton boxes, packing tools & materials.
- Coordinate daily with Operations and Warehousing to communicate daily manpower and transport requirements
Job Requirements
- Proficient in Microsoft Office
- Display good technical/instructional writing abilities
- Demonstrate good customer service
- Prior knowledge and experience in using a transport/warehouse management system (i.e. CW1) is preferred
- Team player with a positive attitude
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UPS
